TNG Casino Privacy Policy – Malaysia Player Data Protection

This Privacy Policy explains how tng casino ("Platform", "We") collects, uses, stores, and protects your personal information when you use our website, mobile app, or any other services provided under the tng casino brand.

Our commitment to privacy goes beyond a legal obligation. For us, protecting player data is part of the moral responsibility we uphold as a trusted platform. When you share your personal information with us, you have every right to know exactly how it is handled.

This policy applies to all users of the tng casino platform, including registered players, guest visitors, and anyone who interacts with our services. By using the tng casino platform, you agree to the data collection and usage practices described in this document.

Tng casino collects personal data in several ways — directly when you register or use the platform, and automatically through industry-standard tracking technologies. Below are the types of data we collect:

Every piece of data we collect is used for a clear and legitimate purpose. tng casino does not use player data for anything unrelated to the platform's operations or the services you use. Below are the primary purposes for which data is used:

• Verifying your identity and age during registration and the KYC process
• Processing deposits, withdrawals, and other financial transactions accurately and securely
• Providing effective and personalised customer support
• Detecting and preventing fraud, money laundering, and other illegal activities
• Complying with legal obligations and regulatory compliance requirements
• Sending important information about your account, transactions, and platform changes
• Improving the user experience based on aggregated usage patterns
• Managing responsible gaming programmes and self-exclusion tools

If you have agreed to receive marketing communications, we may use your information to send you promotional offers, the latest updates, and relevant content that may interest you. You can withdraw this consent at any time through your account settings.

Tng casino processes your personal data on valid legal bases in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data protection legislation:

• Contract Performance: Data processing required to provide the services you have requested, including account management and transaction processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) and KYC requirements.
• Legitimate Interest: Processing for fraud prevention, platform security, and service improvement purposes.
• Consent: For marketing communications and certain data uses not covered by other legal bases — you provide explicit consent and may withdraw it at any time.

Tng casino does not sell your personal data to any third party. We share your information only in limited situations and with strict controls, as follows:

• Service Providers: Companies that help us deliver our services — such as payment providers, KYC verification platforms, and cloud service providers — receive only the data necessary for their specific tasks.
• Regulatory Body: When required by law or by a directive from a competent authority, we will disclose the necessary information in accordance with proper legal procedures.
• Game Providers: Gaming software providers may receive limited technical data required to deliver games correctly, without exposing any unnecessary personal information.

All third parties that receive tng casino user data are required to comply with strict data protection agreements and are not permitted to use that information for any purpose beyond what has been specified.

The security of your data is a technical priority we never compromise on. tng casino implements multiple layers of protection to keep your personal and financial data safe at all times:

• 256-bit SSL Encryption: All data transmitted between your browser or app and tng casino servers is protected by TLS 1.3, the highest encryption standard currently available.
• Stored Data Encryption: Sensitive information such as passwords and financial data is stored in encrypted form using robust hashing and encryption algorithms.
• Strict Access Control: Only authorized staff with a legitimate job requirement may access player data, and all access is recorded for audit purposes.
• Regular Security Audits: We conduct regular penetration testing and security audits by independent firms to identify and patch any vulnerabilities.
• Intrusion Detection: Automated monitoring systems operate around the clock to detect and respond to any unauthorised access attempts.

Tng casino uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you browse our website.

The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how users interact with the platform, helping us identify areas that need improvement.
• Functional Cookies: Storing user preferences such as language, display settings, and game preferences for a more personalised experience.
• Analytics Cookies: Used to understand aggregate usage patterns for platform improvement purposes. This data contains no personal information that could identify an individual.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect your experience on the tng casino platform.

Tng casino retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law.

• Active Account Data: Retained for the duration your account is active and for a reasonable period after account closure for dispute resolution purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering laws and financial regulations.
• KYC Documents: Retained for the lifetime of the account and for at least 5 years after account closure in accordance with compliance requirements.
• Security Logs: Retained for 12 months for security investigation and fraud prevention purposes.

Once the retention period has ended, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

As a tng casino platform user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Tng casino strictly prohibits individuals under the age of 18 from using our platform. We do not knowingly collect any personal data from minors or underage individuals.

Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who suspect their child has registered an account on tng casino are advised to contact our customer support immediately.

Tng casino reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When changes are made, we will:

• Updating the "Last Updated" date at the top of this document
• Displaying clear notices within the platform for material changes
• Sending notifications via registered email for changes that materially affect your rights

We encourage you to review this page regularly. Continued use of the tng casino platform after any changes take effect will be considered acceptance of the updated policy.

If you have any questions, concerns, or wish to exercise your privacy rights, the tng casino team is ready to assist you through the following channels:

• Live Chat: Available on the platform 24 hours a day, 7 days a week for the fastest response
• Email: [email protected] — for written enquiries that require an official record

For privacy rights requests, please clearly state the type of request (access, correction, deletion, etc.) along with your account username to help us process your query. We will make every effort to respond to all requests within a reasonable timeframe.